Terms of Service
1. Introduction
Welcome to the official website of Sharadee Natural Cosmetics (Pvt) Ltd. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms of Service. These terms apply to all visitors, customers, and users of the website. Sharadee Natural Cosmetics reserves the right to update, modify, or replace any part of these terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.
2. Use of Website
This website is intended for personal, lawful, and non-commercial use. You agree not to misuse the website, interfere with its functionality, or attempt unauthorized access to any part of the system. You are responsible for ensuring that all information you provide when placing an order or creating an account is accurate, complete, and up to date.
3. Product Information & Disclaimer
All product descriptions, ingredient details, benefits, and usage instructions provided on this website are for informational purposes only. They are not intended to replace professional medical, dermatological, or healthcare advice. Results may vary depending on individual skin or hair types. Customers are encouraged to review ingredient lists carefully and perform patch tests where applicable.
4. Orders, Pricing & Availability
All prices listed on the website are subject to change without prior notice. Product availability may vary, and we reserve the right to limit or cancel orders at our discretion, including in cases of pricing errors or suspected misuse. Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order until it is processed and dispatched.
5. Payments
We may offer multiple payment methods, including cash on delivery, bank transfers, and online payment gateways. Payment terms, processing times, and availability may vary depending on the selected method. Sharadee Natural Cosmetics is not responsible for delays or issues caused by third-party payment providers.
6. Shipping & Delivery
Delivery timelines provided are estimates only and may vary due to location, courier services, or unforeseen circumstances. We are not liable for delays beyond our control. Customers are responsible for providing accurate delivery details. Incorrect information may result in delayed or failed deliveries.
7. Returns & Refunds
Returns, exchanges, and refunds are subject to our Refund Policy, which is available on a separate page. Please review it carefully before making a purchase. We reserve the right to refuse returns that do not meet the stated conditions.
8. Intellectual Property & Website Content
8.1 Ownership
All content on this website, including text, images, product visuals, logos, branding elements, and designs, is the exclusive property of Sharadee Natural Cosmetics (Pvt) Ltd. This content is protected by applicable intellectual property laws.
8.2 Permitted Use
Users may view, browse, and share links to our website for personal and informational purposes only, provided proper credit is given.
8.3 Prohibited Use
You may not copy, reproduce, modify, distribute, or use any website content for commercial purposes without prior written permission. Unauthorized use of our brand name, logo, or product imagery is strictly prohibited.
9. Third-Party Links & Services
Our website may include links to third-party websites, services, or tools for convenience. Sharadee Natural Cosmetics does not control or endorse these third-party platforms and is not responsible for their content, policies, or practices. Users interact with third-party services at their own risk.
10. Limitation of Liability
Sharadee Natural Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law. Use of our products and website is at your own discretion and responsibility.
11. Privacy & Data Protection
Your privacy is important to us. We collect and process personal information only as necessary to provide our services, process orders, and communicate with customers. We implement reasonable security measures to protect your data and do not sell or share personal information with third parties except where required by law or for service fulfillment. For more details, please refer to our Privacy Policy.
12. Misuse & Termination
Any misuse of the website, violation of these Terms of Service, or unlawful activity may result in restricted access, order cancellation, or permanent denial of service without notice.
13. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from the use of this website shall be subject to the jurisdiction of Sri Lankan courts.
14. Contact Information
For questions, concerns, or support related to our products, orders, or policies, please contact us:
Sharadee Natural Cosmetics (Pvt) Ltd
Address: Sharadee Natural Cosmetics Pvt Ltd, Nadun Uyana, Godawa, Kamburupitiya, Matara, Sri Lanka.
Phone: 071 653 0470
WhatsApp: 078 745 6886
Email: info@sharadeenaturals.lk
Website: sharadeenaturals.lk
You may also reach us through the Contact Us form on our website. We aim to respond to all inquiries promptly.