Privacy Policy
1. Introduction
Sharadee Natural Cosmetics (Pvt) Ltd is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.
2. Information We Collect
We collect personal information only when it is necessary to provide our services. This may include:
Full name
Email address
Phone number
Billing and shipping address
Order and payment details
Account login information (if applicable)
We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.
3. How We Use Your Information
The information we collect may be used to:
Process and deliver orders
Communicate order updates and customer support responses
Manage customer accounts and inquiries
Improve website performance and user experience
Send transactional emails such as order confirmations and payment notifications
We do not use your personal information for unauthorized marketing or sell it to third parties.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember user preferences
Analyze website traffic and user behavior
Improve site functionality and performance
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are processed through secure third-party payment gateways. Sharadee Natural Cosmetics does not store sensitive payment information such as card details on its servers.
6. Third-Party Services
We may use trusted third-party services such as:
Payment gateways
Delivery and courier services
Analytics tools (e.g., Google Analytics)
These third parties only receive the information necessary to perform their services and are required to handle your data responsibly. We are not responsible for the privacy practices of external websites or services.
7. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared when:
Required to fulfill an order (e.g., delivery partners)
Necessary to comply with legal obligations
Authorized by you
8. User Rights & Choices
You have the right to:
Access your personal information
Request corrections or updates to your data
Request deletion of your personal information (subject to legal and operational requirements)
To exercise these rights, please contact us using the details provided below.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.
10. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Sharadee Natural Cosmetics reserves the right to update or modify this Privacy Policy at any time. Changes will become effective once published on this page. Continued use of the website indicates acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Sharadee Natural Cosmetics (Pvt) Ltd
Address: Sharadee Natural Cosmetics Pvt Ltd, Nadun Uyana, Godawa, Kamburupitiya, Matara, Sri Lanka.
Phone: 071 653 0470
WhatsApp: 078 745 6886
Email: info@sharadeenaturals.lk
Website: sharadeenaturals.lk
You may also reach us through the Contact Us form on our website. We aim to respond to all inquiries promptly.